Last revised on September 16th, 2019.
When accessing the Site, Eagle Rock will learn certain information about you, both automatically and through voluntary actions you may take during your visit. This policy applies to information collected on the Site and in email, text, or other electronic messages submitted by you to us.
Children Under The Age Of 13.
This Site and the information offered herein are not intended for children under 13 years of age. No one under age 13 may provide any information to us or on this Site. Eagle Rock does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site, make any purchases through this Site, or provide any information about yourself, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn that personal information from a child under 13 has been collected or received without verification of parental consent, we will delete that information. If you believe Eagle Rock might have any information from or about a child under 13, please contact us at firstname.lastname@example.org
Information Eagle Rock Collects About You.
When you access this Site, Eagle Rock learns certain information about you during your visit.
Information You Provide To Us. Eagle Rock may collect information that users provide by filling out forms on this Site, communicating with us in contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering purchases via the Site. We use the information you provide to deliver the requested service, to improve our overall performance, and to provide you with offers, promotions, and information.
Information Collected Through Automatic Data Collection Technology. As you navigate through this Site, Eagle Rock may use automatic data collection technologies including, but not limited to, Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through the Site, and any communications between your computer and the Site. This may include data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type. The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve this Site and our product offerings. To the extent that you voluntarily provide personal information to us, such personal information may be automatically associated with the collected information.
This Site utilizes a standard technology called “cookies” and server logs to collect information about how the Site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at the Site, and the websites visited just before and just after this Site, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
Eagle Rock reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. We reserve the right to use these pixels in compliance with the policies of the various social media sites.
Eagle Rock does not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
If you choose to correspond with Eagle Rock through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that are employed in the maintenance of information received online, mail, and telephone. This also applies when you register for the Site, sign up through any forms using your email address or make a purchase on this Site. For further information see the email policies below.
Eagle Rock is committed to keeping your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information. We will maintain the information you send via email in accordance with applicable laws.
In compliance with the CAN-SPAM Act, all emails sent from us will clearly state that the email is from Eagle Rock and provide clear information on how to contact us. In addition, all email messages will also contain concise information on and the opportunity to opt-out of receiving communications from us through the unsubscribe instructions located at the bottom of any email. Users who no longer wish to receive Eagle Rock’s newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the email. If you ever have trouble unsubscribing from our newsletter, you can send an email to email@example.com requesting to unsubscribe from future emails.
How And Why We Collect Information.
Eagle Rock collects your information in order to record and support your participation in the activities you select. If you register on the Site, sign up for our newsletter, and/or purchase a product from us, we will collect your information. We use this information to track your preferences and to keep you informed about the products you have selected and any related products. As a visitor to this Site, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.
If you are outside the European Union and opt to receive any free resources, register for a free event, or purchase any products offered by us on this Site, we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime as described in the Email Policies section above.
If you are in the European Union and opt to receive any free resources, register for a free event, or purchase any products offered by us on this Site, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime as described in the Email Policies section above.
How Do We Use the Information That You Provide to Us?
We use personal information for purposes of presenting our Site and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and Eagle Rock, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
From time-to-time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.
From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.
Disclosure Of Your Information
As a general rule, Eagle Rock does not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.
We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.
We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and Eagle Rock.
We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Eagle Rock’s asserts and/or business.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
How Do We Protect Your Information and Secure Information Transmissions?
Eagle Rock employs commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our Site may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.
Eagle Rock may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our Site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, we may use software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Visitors’ GDPR Rights.
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation (GDPR). Those rights include:
Eagle Rock will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.
To the extent that you provided consent to our processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the GDPR.
We require only the information that is reasonably necessary to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
Eagle Rock WERKSHOP®
Last Modified September 13th, 2019.